EASY AIRPORT CAR RENTAL

Is this your first time renting a car? Doing anything for the first time can be a bit daunting. Our desire is to make your renting experience, easy and hassle free. We have laid out some steps below that will get you on the road asap.

First time car rentals

Booking Online

  1. Go to the booking page.
  2. Enter the dates and times that you want to pick up and drop of the vehicle.
  3. Click on the “Book Now” button.
  4. Think about how many passengers there will be in the car and how much baggage you each will have and choose a car size and type that will comfortably accommodate you all.
    Keep in mind too how far you will be travelling - larger cars are usually more comfortable for longer trips.
  5. Click on the “Select” button.
  6. Review your charges and choose any extras you may need; booster seats, NavMan etc.
  7. Click on the “Proceed to Checkout” button.
  8. Fill in your personal information and payment details. Our car hire payment options include both PayPal and Credit Card.
  9. Click on the “Confirm Booking” button.
  10. You will receive a confirmation email shortly to confirm you booking.
  11. You will also receive an email confirming your payment once it has been processed.
  12. In the event of an emergency or change of plans you will find a cancellation link in the confirmation email.
Book your hire car online and pick it up at Gold Coast Airport

Picking up your vehicle

  • Make sure you include your flight number and time, and we will be there to greet you when you arrive at the airport.
  • Don’t forget to bring your Drivers License with you. We need to sight that before you can get your car.
  • Unless we are running a free insurance special, you will need to decide whether you want to invest Collision Damage Waiver. This can be done as an extra when making your online booking.
  • If there’s anything you have forgotten, additional drivers or accessories such as GPS, this would be the time to let us know so we can adjust your booking before you head out.
Pick up your hire car at Gold Coast Airport

On the Road

  • Only drivers listed on the contract are permitted to drive the vehicle, allowing others to the vehicle may void your Collision Damage Waiver or Travel Insurance.
  • Familiarise yourself with the Queensland road rules as some of these may be different from those where you normally drive.
  • At no time is the vehicle permitted to be driven off-road.
  • If you have an accident or experience some kind of mechanical issue, please contact us immediately.
On the road with your hire car from Coastal Car Hire

Dropping off your car

  • Your vehicle will be provided to you with a full tank of petrol. Make sure you fill the tank before you return the vehicle.
  • You may return the vehicle to the airport car park, or other location advised by your Customer Service Officer.
  • Remember to remove any personal belongings.
  • Make sure the vehicle is locked and return the keys as instructed by your Customer Service Officer.
Drop off your hire car at the Gold Coast Airport